Integrate tawk.to with KonnectzIT using a webhook.
tawk.to is a live chat software use to communicate with your website visitors instantly.
On KonnectzIT tawk.to is a webhook app, and it can be integrated with our automation platform by following the below instructions:
- Drag & drop tawk.to application on our visual flow builder and choose the required app event.
- Copy the webhook URL.
- Go to tawk.to settings using the side menu.
- On the settings menu, look out for "webhooks" and click the "+ Create Webhook" button.
- Now give your webhook a name and paste the URL that you've copied from the KonnectzIT platform on the "Endpoint URL" field.
- Choose any events based on your requirement and hit the "Save" button.
- Now go to your website and test the webhook response based on the events you choose while creating a webhook on tawk.to.
- Initiate the chat if you choose "Chat Start" as an event,
- Complete the chat if you choose "Chat End" as an event,
- Raise a ticket if you choose "New Ticket" as an event.
- Now, go to KonnectzIT and click "Capture webhook response" on the tawk.to app, you choose for automation.
- Data will be populated and ready for you to use in the workflow.
Check the video to see how you can integrate tawk.to with KonnectzIT:
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